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iOS App Bug report - Missing Permissions After Login (Workaround available)

IOS APP Workaround available HOTFIX UNDERWAY

Some users have reported that after logging in on the CORTEX Service iOS app, they have no permissions at all — buttons like Create Asset and Edit Asset don't appear, and none of your normal permissions are applied.

This only happens on the iOS app. The web app is not affected.

A permanent solution is in progress.

How to fix it

Close the app completely and reopen it, then log in again. This resolves the issue.


question mark Still missing permissions after restarting? Create a ticket, describe what happened and attach a screenshot here: https://adbsafegate.atlassian.net/servicedesk/customer/portal/11